Billing Overview
At Pro Plumbers League, we prioritize clarity and fairness in our billing practices. Whether you booked using Amazon services, Apple Pay, PayPal, or Venmo, your transaction will always be processed securely and with full transparency.
- All charges are discussed upfront and confirmed before service begins.
- Estimates may vary depending on location, emergency hours, and materials required.
- Billing summaries and digital receipts are available upon request for Amazon, Apple, PayPal & Venmo transactions.
Accepted Payment Methods
We accept a variety of payment platforms to ensure your convenience, including:
- Amazon Pay – Easy checkout for customers already using Amazon.
- Apple Pay – Fast and secure for iPhone and Mac users.
- PayPal – Preferred for secure invoice tracking and recurring payments.
- Venmo – Great for one-time services and mobile convenience.
If you have any issues with your payment method, please contact us immediately to resolve it.
Refund Guidelines
Refunds at Pro Plumbers League are determined based on the service provided, the situation reported, and the condition of the completed work. We strive for satisfaction and fairness.
- Service Warranty: If the issue reoccurs within the warranty period, we offer a no-cost fix or partial refund.
- Unsatisfactory Work: If documented concerns arise about poor workmanship or incomplete service, a refund may be issued upon review.
- Billing Disputes: For payments via Amazon, Apple, PayPal or Venmo, we encourage you to contact us directly before raising disputes.
Refunds are not automatic and may take 3–7 business days depending on the payment method used, such as PayPal, Amazon Pay, Apple Pay, or Venmo.
Need Help With a Billing Issue?
If you have questions about your invoice, refund eligibility, or payment method including Amazon, Apple, PayPal, or Venmo, please contact our support team directly:
- Email: contact@proplumbersleague.com
- Phone: +1 888-805-0438
- Office: 2203 N Harrison St, Wilmington, DE 19802
We’re here to make sure you’re comfortable and informed every step of the way.